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What is mediation?
Mediation is a fast, economical and private way to resolve disputes rather than letting them escalate to a more serious, lengthy and expensive matter.
It is a process in which the parties involved, along with a trained, impartial mediator, explore issues and generate options that lead to an agreeable solution for all participants.
Mediation focuses on planning for the future rather than concentrating on the past. Guilt and innocence are not decided. Instead, a feasible solution is developed which meets the needs of all involved parties.
What is a mediator?
A mediator is a trained, neutral party who listens to both sides, asking questions along the way to clarify the issues at hand. Mediators do not take sides or make judgments. The mediator’s goal is to facilitate communication and assist in generating mutually agreeable solutions for all parties involved, rather than letting a court decide the outcome.
What types of disputes can be mediated?
Some examples of disputes which can be mediated are:
- Family disputes: separation, divorce, guardianship, child support, probate, child protective service (CPS).
- General disputes: between neighbors, friends, classmates, or family members; personal injury; debt collection.
- Real estate and property: insurance claims, HOA disputes.
- Business disputes: employer/employee, landlord/ tenant, merchant/consumer.
Who are the mediators at the DRC-MC?
Mediators at the DRC-MC are trained professionals with diverse backgrounds, volunteering their time to work with individuals in conflict. All volunteer mediators must complete intensive mediation training and show proficiency in mediation techniques.
Where does mediation take place?
Mediations are available in-person or virtually.
In-person mediations take place at the DRC-MC office located at 301 N. Thompson, Suite 106, Conroe, Texas 77301 – across the street from the Montgomery County Courthouse. Upon request, a mediation can also take place at certain Justice of the Peace Courtrooms and the Greater Magnolia Parkway Chamber of Commerce office.
Virtual mediations via Zoom are also available upon request. The DRC-MC staff can provide assistance with Zoom set-up and refer you to online sources for additional information and assistance. Contact 936-760-6914, Ext. 2, for Zoom mediation assistance.
How do I request mediation through the DRC-MC?
You should first confirm that the date and time you would like to mediate are available in one of three ways: (1) by phone; (2)via an online request to the Intake Coordinator; or (3) in-person at the DRC-MC office.
- By telephone:
936-760-6914, Ext 2,
M-F from 8:00 a.m.-5:00 p.m. - Via Email:
Contact the Intake Coordinator to find out available mediation dates and times.
drc.intake@mctx.org - In-Person:
DRC-MC Office
301 N. Thompson, Suite 106
Conroe, Texas 77301
M-F from 8:00 a.m.-5:00 p.m.
After confirming that your preferred mediation date/time are available and that all parties agree to that date/time, you will need to fill out a mediation request form.
Want more information on mediation?
Texas Law Help offers answers to common questions about mediation in Texas.
