Mediation is a process which empowers the parties to a dispute to explore their conflict, generate many possible solutions and reach resolutions which are satisfactory to each party. They may also decide that it is not resolvable at that time.
It is a collaborative, intuitive, flexible, creative and synergistic process. Research suggests that talking face to face also teaches communication skills which carry over into the relationship well beyond the end of the mediation process.
While courts and attorneys are involved in most cases at the DRC-MC, we strive to keep the parties in control of the content and outcome of the mediation.
The mediators retain control of the process.
